This Privacy Policy governs SIMPLE PROMISE (PTE) LTD's online information collection practices. Specifically, it outlines the types of information that we gather about you while you are using the www.simplepromise.com website (the "Site"), and the ways in which we use this information. The Privacy Policy and our Children's Privacy Statement do not apply to information that you provide us, or to any data we collect via other means, such as a telephone call, a live event or the mail.
Please take the time to read this Privacy Statement. You agree to be bound by the Privacy Policy when you visit and use our Site. We may change this policy in the future because the Web is a constantly evolving medium. In this case, we will update the Effective date to reflect any changes. You accept any changes to the Privacy Policy by continuing to use this Site after they are posted.
How we collect and use information
We may collect or store any personal information or other data that you provide to us voluntarily online when using the Site. (e.g. while on the Site, or responding to an email response to a service provided on the Site). The Site will only contact individuals if they specifically request it or if they have registered to receive our messages, attended an event, or purchased a product. Our users provide us with personal information during online registration or online purchases. This information is usually name and email address when opting in or registering, as well as name, address and credit card number when purchasing or registering for events. You provide us with all of this information.
We also collect information generated automatically when you browse online through the site. We may, for example, collect information regarding your computer's Internet connection, which allows us to, among other purposes, improve the delivery of web pages to you, and measure traffic on the Site. To enhance your experience on the Site, we may also use a browser feature called "cookies". Cookies are small files placed on your computer by your web browser for recording purposes. Cookies help us to deliver ads, track trends, and identify unique users by showing us how and when they use the Site. Cookies also save you the trouble of having to enter your preferences again in certain areas where you have previously entered them. Web beacons, also known as transparent GIFs or single-pixel graphic files, may be used by the Site to access cookies and count users who open HTML-formatted emails or visit the Site.
We may use the information that we collect about you when you visit the Site to do a number of things, such as customizing features, advertising on the Site, and making offers to you by email, direct mailing, or other means. Your information may also be provided to third parties such as contractors, service providers and third-party advertisers and publishers for various purposes. If you do not inform us according to the procedure described below, we will use and disclose all the information that is collected about you and from you when you visit the Site to any third party in any manner and for any reason, including to allow us or another third party to send you information about products and/or services. You can opt out of these uses by sending a letter to our Online Privacy Coordinator, whose contact information is at the end this Privacy Policy.
Remember that if you make your personal data available to third parties on the internet, such as in message boards, chat rooms, email or web logs, they can see, collect and use it. We are not responsible for the unauthorized use of this information by third parties.
Cookies, web beacons and similar technologies may be used by some of our third-party advertising servers and advertisers to collect information about you. These third-party ad server and advertisers may use information collected to present advertisements, measure and research advertisements' effectiveness or for other reasons. These third-party advertisers, ad-servers and their use of your data is covered by the privacy policies of these third parties and not by ours. These third-party advertisers' and ad server's privacy policies may differ from ours. You should review the privacy policies of any third-party websites if you are concerned about their use of web beacons, cookies, or your personal information.
The Site includes links to third-party websites, and access to their products and services. We do not have control over the privacy policies of these sites or companies. If you use the Site to access another site or purchase products or services from a third party, the information that you provide will be used in accordance with the privacy policies of the operators of the website you are visiting and the providers of those products or services.
In some cases, we may make certain content, services and products available to you via our Site, or through email messages, through cooperative relationships that we have with third-party providers. The brands of these products, services and content will appear on our Site when they are associated with our provider partner. Our provider partner may receive any information that you provide or is collected during your visit to any pages made available by our provider partner. In certain cases, our provider partner will collect your information directly. If this is the case, then the privacy policies of the provider partner could apply to their use of the information. Our privacy policies may differ from those of our partner providers. You should contact our provider partners directly if you have questions about the privacy policies of any of our providers.
We may release information about visitors to the Site when necessary to comply with the law, protect rights, property or the safety of site users or the public.
As our business grows we may also buy or sell assets. If we ever sell all or part of our assets or if one or more websites are acquired by another company or if we ever sell our assets or our websites, it is possible that information about our users will be transferred.
Google Analytics
Google Analytics Advertiser Features is also used to optimize our business. Advertiser features include:
Remarketing using Google Analytics
Google Display Network Impression reporting
DoubleClick Platform Integrations
Google Analytics Demographics Reporting and Interest Reporting
By enabling the Google Analytics Display features we are required by law to inform our visitors that we use third-party identifiers (such the DoubleClick cookies) and first-party identifiers (such the Google Analytics cookies) together to collect data about your activity on our Site. This allows us to send you an email if you start filling out our checkout form, but leave it incomplete. Remarketing allows us to contact people who have previously visited our Site and match them with the appropriate advertising message.
You can choose to opt out from Google's cookie use by visiting Google's Ad Settings. Alternatively, you can opt out from a third party vendor's cookie use by visiting the Network Advertising Initiative Opt-out Page.
Facebook
We (not Facebook), as advertisers on Facebook, and via our Facebook page, may collect information or content from Facebook users. This information can be used according to the Privacy Policy. You consent to us collecting such information.
Facebook Data Use Restrictions is what we adhere to.
Ad data that is collected, received, or derived from a Facebook ad (the "Facebook advertising information") will only be shared with someone who acts on our behalf. This would include our service provider. Our service providers are responsible for protecting any Facebook advertising data, or any other information we provide, limiting our use of it, and keeping it secure.
We don't use Facebook advertising data in any way (including retargeting and commingling of data between multiple advertisers campaigns or piggybacking and redirection with tags), except aggregated and anonymously (unless Facebook has authorized this) and to evaluate the performance and effectiveness our Facebook advertising campaigns.
We do not use Facebook Advertising Data, including targeting criteria for Facebook Ads, to build or append user profiles. This includes profiles that are associated with mobile device identifiers or any other unique identifiers that identify any particular user.
We do not provide any Facebook advertising data, including anonymous, aggregated, or derived, to any advertising network, ad-exchange, data broker, or any other service related to advertising or monetization.
General Data Privacy Regulation
The GDPR is a new law that will protect data belonging to EU citizens. It comes into effect on 25 May 2018.
We do not conduct any business in the EU. We will adhere to the GDPR if the data you provide us during your use of our website, content, or products, and/or service is covered by it.
You may be entitled to the following rights if you reside in the European Economic Area or access this site within the EEA: Access, Correction, Erasure, Portability, Restriction or Opposition to Processing, and Transferability. This includes the right to be forgotten.
Please contact us here to make these requests.
SMS marketing
You consent to receiving SMSs from Simple Promise by submitting your number via the Website. This consent is subject to any notice provided to you at the time you consented. Simple Promise, their agents, and vendors have the right to contact with targeted advertising material via text message, telephone, cellphone, automated dialing software or other methods of communication. You expressly acknowledge, to the extent applicable that you are responsible for any charges billed by your service provider. You can opt out of receiving promotional messages by replying "STOP" or requesting that your number is added to our "Do not call" list. Simple Promise will not share any SMS opt-in information or consent to third parties.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/truegenics/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/truegenics/privacy_policy).
Statement on Children's Privacy
This statement on children's privacy explains how we collect and use personal information online from children younger than thirteen years old, and gives important information about their rights under federal laws.
This site is not intended for children under thirteen years of age. We do NOT collect any personally identifiable information about children under thirteen. We screen users before they provide any personal information to ensure that users under thirteen years of age do not submit such information. We will remove any personally identifiable information that was accidentally collected by a child under thirteen years of age as part of our Site. In the event that we decide to change our policies in the future we will require parental consent prior to collecting any information about children under thirteen.
We do not knowingly share any information collected from children under 13 years old.
We DO NOT allow any child under thirteen years of age to post publicly or distribute contact information that can be used to identify them.
We do not collect personally identifiable data from children under 13 years of age as part of our Site. Therefore, we DO NOT require that a child participate in online activities of the Site if they are under 13.
How will we store your data?
Your information is stored on the list server which delivers Site content and messages. Only those who manage these lists can access your information in order to send e-mails to those who want to receive Site material.
The Site includes a link to unsubscribe in all of its messages or emails. Clicking on the unsubscribe button in any communication we send to you will allow you to remove yourself from our mailing list at any time.
E-COMMERCE
We provide you with an online ecommerce platform to allow us to sell you our products and services.
Our data storage, databases, and general ecommerce application store your data. Your data is stored on a secured server behind a fire wall.
Payment:
We store credit card information if you select a direct payment method to complete your order. The Payment Card Industry Data Security Standard, or PCI-DSS, encrypts the data. Your purchase transaction information is only stored for as long as it is required to complete the purchase transaction. Your purchase transaction data is deleted after the completion of your purchase.
All direct payment gateways adhere the PCI-DSS standards, as managed by PCI Security Standards Council. This is a collaborative effort between brands such as Visa, MasterCard, American Express, and Discover.
Our store and its service provider are required to comply with PCI-DSS standards in order to ensure that credit card data is handled securely.